FAQ's

Q1. When will I receive my order?

During our end of season sale, our shipping could take longer as we serve additional orders. Deliveries within India could take 07-10 days afters order conformation.

Q2. Can I hold my order?

Unfortunately we will not be able to hold any order during the sale period.

Q3. Can I get my order gift wrapped?

We would have loved to but during the sale period, we will not be able to honour your request due to the sheer volume of orders.

Q4. How are orders placed on Originate delivered to me?

All orders placed on originate are dispatched through our own courier partners including the likes of BlueDart.

Q5. How can I get my order delivered faster?

Sorry, currently we do not have any service available to expedite the order delivery.

CARE ZONE

Q1. How can I get in touch with Customer Care?

Please contact us at +91-9625319356 between 09:30 AM to 6:00 PM (Monday - Saturday) or email us at care@home4u.in

Q2. When will I receive my order?

During our end of season sale, our shipping could take longer as we serve additional orders. Deliveries within India could take 07-10 days afters order conformation.

Q3. Can I hold my order?

Unfortunately we will not be able to hold any order during the sale period.

 

Q5. Can I get my order gift wrapped?

 

We would have loved to but during the sale period, we will not be able to honour your request due to the sheer volume of orders.

 

Q6. How are orders placed on Originate delivered to me?

 

All orders placed on originate are dispatched through our own courier partners including the likes of BlueDart.

 

Q7. How can I get my order delivered faster?

 

Sorry, currently we do not have any service available to expedite the order delivery.

 

CARE ZONE

Q1. How can I get in touch with Customer Care?

Please contact us at +91-9625319356 between 09:30 AM to 6:00 PM (Monday - Saturday) or email us at care@home4u.in

Q2. What are the customer care working Hours?

We work 09:00 AM to 6:00 PM Monday to Saturday.

DISCOUNTS & PROMOTIONS

 

Q1. What are the ongoing offers/ promotions on your website?

To provide the best ever shopping experience to our customers, we keep on updating our offers from time to time.

Q2. The offer I saw is no longer visible?

We keep running the time-bound offers and promotions periodically. Hence, there might be a possibility that the offer you saw has ended

Q3. Can I club two discount/promotion codes?

No, our customers can’t club two discount/promotion codes in the single order.

ORDER STATUS

Q1. I have placed an order when will I receive it?

Orders once placed usually get delivered with 7-10 working days for most of the items.
Also, delivery time may vary depending on factors like exact location, items in the order, mode of shipping chosen etc. Rest assured, our customers are updated in a timely fashion about the status of dispatch.

Q2. I have placed an order but I haven't received any Order Confirmation Email. Why?

An Order Confirmation Email gets triggered instantly from our system on receipt of Payment against an Order. In case the payment is through from your end and still, you have not received the Order Confirmation Mail, there might be some technical glitch. (It happens in a very rare instance).

Alternatively you may log in to your account on the website and check the status of the order placed by you.
In case you still find any discrepancy, please get in touch with our Customer Care team and we shall be more than happy to assist you in the best possible manner.